Pd111's Privacy Policy —
Your Data, Our Responsibility

Pd111 (https://pd111.pro) is an internationally licensed online Sports Betting and casino platform. This Privacy Policy ("Policy") is a transparent agreement between pd111 and its users regarding the collection, use, and protection of personal data.

We collect certain information when you visit pd111's website, create an account, place a bet, play casino games, or use any of our services. This Policy ensures full transparency about what is collected, why it is collected, how it is used, and how it is kept secure.

This Privacy Policy applies to all pd111 services — including the website, mobile app (if applicable), live chat, and email communications. The data controller for the processing described in this Policy is pd111.

Pd111 collects two types of data — information you provide directly and information collected automatically. Full details are outlined below.

Information You Provide Directly

• At registration: full name, date of birth, email address, phone number, and residential address.
• Required for KYC verification: a copy of your National ID, passport, or driving license.
• At the time of payment: mobile banking number (Mobile Banking, Nagad, Rocket) and transaction details.
• When you contact support: your messages and conversation records.
• During promotion use: bonus claim details and preferences.

Automatically Collected Information

• Device information: IP address, browser type, and operating system.
• Usage data: login/logout times, pages visited, and gaming history.
• Location data: approximate location based on IP address.
• Cookie and tracking data: session information and preference settings.

Pd111 uses your data only for specific, legitimate purposes. We never use your information for unintended purposes without your consent.

Primary Use

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide Sports Betting and casino services.
• Customer support and issue resolution.
• To provide bonuses, promotions, and special offers.

Security & Legal Purposes

• To detect and prevent fraud, money laundering, and other illegal activities.
• To meet legal obligations imposed by regulatory authorities.
• To implement responsible gaming policies.
• To ensure the security of your account.

Service Improvement

• To improve platform performance and enhance the user experience.
• To inform decisions about adding new features and games.
• To deliver a personalized experience based on your preferences.

Pd111's website uses cookies — small text files stored in your browser that help improve your experience on the site.

Types of Cookies We Use

• Essential Cookies: This cookie is required to maintain your login session and keep the site secure. It cannot be disabled.
• Functional Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: Collects anonymous statistics to help us understand how the site is used.
• Performance Cookies: Used to monitor site speed and performance.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

Pd111 never sells your personal data. However, limited information may be shared in certain specific circumstances.

When Data May Be Shared

• Payment Processor: Relevant information is shared with payment providers such as Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• KYC Services: With a licensed third-party KYC provider for identity verification.
• Regulatory Authority: With government or regulatory bodies where required by legal obligation.
• Fraud Prevention: With industry-recognized fraud detection services.
• Law Enforcement: When required by a court order or legal process.

Pd111 does not retain data beyond what is necessary. Different retention periods apply depending on the type of information.

• Active account data is retained for as long as the account remains active.
• Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
• Financial transaction records are retained in accordance with anti-money laundering laws.
• Cookie data is generally deleted within 30 days to 1 year.
• Support conversations may be retained for up to 3 years.

Every pd111 user has fundamental rights over their own data. We respect these rights and are committed to fulfilling them in a timely manner.

• Right to Know: You may request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Pd111 applies industry-leading security measures to protect your data. Our technical and organizational safeguards are detailed below.

Technical Safeguards

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are hashed and stored using the bcrypt algorithm.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Firewalls and intrusion detection systems are in place to prevent unauthorized access.
• Regular security penetration testing is conducted.
• Two-factor authentication (2FA) is available.

Organizational Security

• Only authorized personnel can access user data.
• All staff are trained on data protection practices.
• In the event of a data breach, affected users will be notified within 72 hours.
• Annual third-party security audits are conducted.

Pd111 strictly prohibits registration and use by anyone under 18. We take special care to protect the data of minors.

• Date of birth is verified at the time of registration.
• Age verification is completed through the KYC process.
• If a user is identified as a minor, their account will be suspended immediately.
• Any data collected from a minor will be deleted without delay.

Pd111 may update this Privacy Policy from time to time. We will notify you of any significant changes.

• A notice will be published on the website before any changes take effect.
• You will be notified at your registered email address of any significant changes.
• Continued use of pd111 after any changes will be considered acceptance of the updated policy.
• The date of each update will be noted at the top of the page.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated data privacy team is available 24/7 to assist you.

• Instant support is available via live chat.
• Email inquiries will receive a response within 48 hours.
• Requests to access or delete data will be processed within 30 days.
• If your complaint is not resolved, you may escalate it to the relevant licensing authority.